Upcoming Courses
Problem Solving and Decision Making
Transform decision-making paralysis into confident, effective action with this practical programme. Our expert trainers provide the tools and techniques to cut through information overload, evaluate options systematically and make speedy decisions that bring the right results and reduce stressful over-thinking. Ask us about a bespoke course, just for your staff.
£425+VAT per person
Intermediate
Benefits
What they’ll be able to do after this course:
Define Problems Clearly: Use multiple approaches to analyse and define problems accurately, ensuring they’re solving the right challenge from the start
Determine Ownership: Confidently assess whether problems are theirs to solve, focusing energy and resources where they can make the greatest impact
Clarify Solution Requirements: Distinguish between “Would Like,” “Want,” and “Must-Have” criteria to focus on the solutions that truly matter
Generate Creative Solutions: Apply brainstorming, problem-solving, and creative thinking techniques to unlock innovative approaches and possibilities
Evaluate Options Systematically: Use simple yet effective criteria to assess all options objectively, making informed decisions with confidence
Manage Information Overload: Recognise and avoid information paralysis, focusing on relevant data that supports effective decision-making
Apply Decision-Making Frameworks: Use proven techniques to make faster, more effective decisions that drive positive outcomes
What they will learn
Course content includes:
- Different methods for defining and analysing problems effectively
- Determining problem ownership and responsibility boundaries
- Creating clear solution criteria: Would Like, Want, and Must-Have frameworks
- Brainstorming techniques for generating creative solutions
- Problem-solving methodologies and creative thinking approaches
- Simple criteria systems for evaluating multiple options
- Recognising and managing information overload
- Proven decision-making techniques and frameworks
- Strategies for faster, more confident decision-making
- Tools for implementing and monitoring decision outcomes
Course Details
- 4 weeks, 1 x 3-hour live online session a week
- 21/01/26 – 11/02/26
- 9:30am – 12:30pm
- £425+VAT per person
Client Feedback
“The course is very beneficial, you will learn to use tools and ways that would help understand and solve problems you face.”
Hawra Husain – SOCOTEC
Learner
“It is worth to doing the course and especially if the entire team does the same course and applies it regulary.”
Clara García Hervías – NAGRA KUDELSKI
Learner
“Highly recommend these courses. Very interesting and Mike our trainer was very helpful and helped me with how to deal with problem solving.”
Elizabeth Eyden – SOCOTEC
Learner
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Live Online Training
Live online is ‘on-air’ training where real trainers work with remote delegates. It’s highly interactive – participants work in groups and pairs, view slides and video, use whiteboards, and talk to fellow delegates and the trainer, just like in a real training room. We just use Zoom instead!
Face-to-face
Excellent for relationship-building and very practical sessions, working face-to-face with your staff builds teams and buy-in, especially for those who are tech-nervous. We love getting into the physical training room and whilst it relies on participants being able to travel to and meet in a convenient place, its a great place to be creative and experiential.