Upcoming Courses
Coaching
We have extensive experience of coaching and mentoring staff and leaders, both face-to-face and live online.
Build on the current knowledge, skills and experience of your staff through an individualised programme, and maximise their potential within their current, or a future role.
Check out our FAQs selection below for more details of how we deliver performance improvement coaching at Sterling.
Every situation is different, but here’s our normal process:
01
We hold an initial meeting to discuss the purpose and desired outcomes
02
We assess the coachee with an appropriate assessment tool, such as DiSC™ or GlobalDISC™.
03
The most appropriate coach is matched to the coachee
04
The coach and coachee meet and identify goals, outcomes and ambitions and devise a programme
05
Coaching sessions are delivered face-to-face or live online.
06
Coachees are encouraged to use a Learning Journal to transfer coaching outcomes into the workplace.
Meet the Coaches
Coaching is a really effective way to develop very specific skills and boost confidence. Working 1:1 with someone who has years of business experience and can help you take your skills to new heights is really powerful and can fast track anyone with potential.
Our team of coaches are very passionate about supporting their coachees to succeed, helping them see their blind spots, step away from the detail and give them the tools they need to help them develop. This fantastic team of coaches are here to help your staff to become more effective in their roles, both inside your organisation and outside it.
Learn more about each of our trainers below.
Helen Price-Evans
Helen is a very experienced, people-orientated coach with a pragmatic and creative approach. Helen’s coaching style is lively and dynamic with a focus on employee engagement, Human Resource management, communication and leadership skills. She is an NLP Master Practitioner and DiSC Facilitator.
Lynn Mead
Lynn has worked for many years in financial, management consultancy and project management roles. Lynn is DISC personality profiling accredited, and a Neuro-Linguistic Programming (NLP) Practitioner, all of which gives her the passion for developing coachees in communication, soft skills, and leadership.
Richenda Askew
As well as being an excellent generalist coach, Richenda is a specialist Neurolanguage Coach and Global DISC profiler. She is a dynamic and engaging coach with a facilitative and supportive style, blending coaching with training where necessary. Richenda excels in empowering coachees to be more effective in their daily lives through improved soft and communication skills, as well as enhancing their leadership and planning abilities.
Emma Lacey
Emma is Managing Director of Sterling Training and has a real passion for developing people in communication, leadership and time management. She particularly enjoys helping individuals who are working though cultural change and loves to help managers get the very best from themselves and their teams. Emma is a highly interactive and informal coach, blending coaching with training where necessary.
Mary Tillson-Wharton
Mary is an expert in all aspects of behavioural intelligence, is passionate about delivering tangible business results, through her wealth of business experience. She specialises in improved soft and communication skills, and her experience in coaching speakers means that she can make even the most nervous of presenters feel confident and strong.
Jono Oswin
Jono has 25 years’ experience in the communications industry at C-suite level. He has an honest and challenging coaching approach and enjoys working with business leaders and managers, including developing strategic leadership and planning skills, negotiation, influencing and sales skills. He is an NLP Practitioner and accredited in Roffey Park Facilitation Skills as well as Stephen Covey’s 7 Habits.
Customer Feedback
“The coaching has really helped me develop into my new role and communicate more effectively in both my professional and personal life. My coach was thoughtful understanding and worked at a pace I was comfortable with. I would highly recommend this training for anyone that communication makes up a big part of their role.”
Matt Popejoy, SOCOTEC
Individual Coaching
Learner
‘Helen played a crucial role in helping me confront the concerns and fears that were holding me back in both my career and personal growth. She provided a safe space to explore the underlying reasons for my self-doubt and taught me various strategies to overcome these barriers. Through our coaching sessions, I gained a deeper understanding of myself, including why I felt stuck, and she equipped me with the tools to move forward with confidence. Since working with Helen, I have a renewed sense of empowerment in my career, and I’ve rediscovered my passion and drive, regaining the spark I had lost.’
Emma Cassie, TGW
Individual Coaching
Learner
What a game changer! I accessed coaching with Sterling Training when facing a challenging project in my work as a clinical manager. Emma and Richenda worked with me to understand how my traits, communication, and leadership style influence my work. I’ve come away with tools and techniques to help me succeed and I’ve met personal and professional goals as a result. I wouldn’t hesitate to recommend Sterling Training to other professionals.
Alanna Manley
Individual Coaching
Learner
“I was fortunate to receive support when I was working for a particularly difficult organisation that had adversely impacted my confidence and left me feeling undervalued and disengaged from my career. [From our very first session, Helen created a safe and supportive space that allowed me to regain my confidence and see beyond the negativity of my work environment. Helen has an exceptional ability to listen deeply, ask thought-provoking questions without making you feel like you’re being probed for state secrets and guide you towards uncovering your own solutions. With Helen’s pragmatic, straight forward guidance, I was able to gain clarity about my goals, recognise my strengths, and chart a clear path forward.] Her encouragement and actionable strategies helped me not only survive in a toxic workplace but also prepare for and transition into a much more fulfilling chapter of my career. I cannot recommend Helen highly enough for anyone feeling stuck, uncertain, or in need of support.”
Emma Vigus
Individual Coaching
Learner
Frequently Asked Questions
What is coaching?
Coaching is a bespoke intervention which supports your staff to grow from where they are now to where they want to be. It’s a series of 1:1 sessions with an expert who will help them set better goals, reach their goals faster, make better decisions and improve their relationships. Coaching is about the future; discovering their potential and achieving it – fast.
How do Sterling’s coaches work?
The actual process is always tailored to individual needs and circumstances and depends on the coach, but most coaching sessions follow a similar format. In a ‘typical’ first coaching session, for example, we begin by exploring what the coachee would like to focus on and set out a plan of intent to make sure we establish agreed expectations.
During the following sessions the coachee is invited to share how things are going and identify any areas in which they would like to experience change. Our coaches listen and ask questions to prompt coachees to think deeply, as well as encouraging them to notice and name any emotions they experience. Our skilled coaches will hear not only what their coachee is saying but also what they are not saying and hold up a mirror so they can view their behaviours and habits clearly and evaluate them.
Coachees often have ‘ah-ha’ moments as they hear themselves think aloud and start making sense of their actions and choices. From here we work together to create and commit to at least one actionable step that is achievable between coaching sessions.
What are the benefits of giving my staff coaching?
A good coach will serve as a compass to make sure your staff are heading in the right direction. They will help your staff by:
- Giving them an outlet to be heard and help them process circumstances or feelings
- Providing an important, objective third party insight
- Unlock their self-imposed blockers
- Hold them accountable and encourage them to face things they may be scared to do
- Open their mind to new ideas and habits.
Who would benefit from coaching?
There isn’t a single person in your organisation who won’t benefit from coaching. You may wish to prioritise leaders or managers, or those who have challenges around planning, communicating, influencing and building relationships.
Why is developing my staff important?
There isn’t a single person in your organisation who won’t benefit from coaching. You may wish to prioritise leaders or managers, or those who have challenges around planning, communicating, influencing and building relationships.
Need some advice?
Then we’d love to help. Pop your details into our contact form and we’ll be in touch.
Business training courses in Southampton
We deliver our business training courses from our Southampton office, providing in-person sessions for companies across Hampshire and the South. Whether you’re looking for on-site team development, live online workshops or bespoke training at your workplace wherever that is, we will make it easy for you to up-skill your staff.
Get in touch to discuss a training solution that suits your team.