Leadership and Management Training Courses

Build commercial profitability through better leadership and more effective decision making.

You can grow flexible and adaptable managers with the confidence to build your business through learner-centred training. We can even award ILM qualifications at Levels 3 and 4 if you want to evidence their development.

So, what are you waiting for? Give your leaders and managers the skills to achieve their targets as well as manage their team effectively and compassionately. Check out the ideas below, click on Upcoming Courses or talk to us about a tailored programme.

Upcoming Courses
Meet the team

Courses

Here’s a flavour of our most popular public and bespoke courses – a tasting menu, if you will:

The Practical Manager

Give current and upcoming managers the practical skills they really need to manage their teams more effectively. Our trainers are experienced managers who can guide and support your staff through the intricacies and challenges of people management. The course includes:

The key responsibilities of the manager
A manager’s impact on the business and its staff
Being a role model
Managing hybrid teams
Communicating with confidence
Questioning skills
Assertiveness techniques
Managing team performance with ease
Giving great feedback
Prioritising like a winner
Time management techniques
Delegating effectively

Leadership Skills for Managers

Designed as a follow-on to The Practical Manager, this course will take your managers to the next level. Give them the skills to develop high performing teams through the application of tailored motivation strategies, effective performance appraisal and razor-sharp decision-making.

The leadership challenge
Identifying your natural leadership style
Nurturing and developing your team
Motivation theories
Motivation in practice
Effective appraisals
Problem solving and decision making
Understanding and managing change

Holding Difficult Conversations

Give leaders and managers the skills to tackle the tough stuff with this practical course. Perfect for experienced as well as new managers, we’ll provide the tools to talk confidently with staff on tricky subjects and highlight the importance of enhancing their emotional intelligence. The course includes:

Changing your mindset
Unconscious bias
Emotional Intelligence
Planning (not scripting)
Monologue vs dialogue
Questioning skills
Listening skills
Solution-finding

Performance Management

We share the secrets of how to make one of the most challenging areas of managing people into one of the simplest and most rewarding. Build motivated and effective teams through managers who are skilled in setting challenging but achievable goals, measuring performance and giving great feedback.

The performance management cycle
The importance of setting challenging goals
SMART objectives setting
Performance standards
Measuring performance fairly
Performance management meetings

Understanding Finance - a course for Managers

For many managers, finance is one of the most-loathed part of their job. Our trainers will help them understand the language of finance as well as provide simple techniques to help them manage and monitor their budgets, so they can make a more calculated contribution to their role. The course includes:

Financial jargon demystified
Financial accounting vs management accounting
Balance sheets and profit and loss
Direct and indirect costs
Break even and profitability
Budgets and how to manage them
The importance of cash flow

ILM Certified Training

The ILM is the UK’s leading provider of specialist leadership qualifications with over 70,000 being awarded every year. Nine out of ten ILM course learners recommend their qualifications and say that they are able to immediately apply the skills they learned in their day-to-day job.

We deliver bespoke ILM programmes at Level 3 and Level 4, helping practicing and new team leaders and managers to fully embrace their management role, lead people through organisational change, budget cuts and other pressures. Talk to us now about a customised:

ILM Level 3 Award, Certificate or Diploma in Leadership and Management
ILM Level 4 Award, Certificate or Diploma in Leadership and Management

Live online

Live online is ‘on-air’ training where real trainers work with remote delegates. It’s highly interactive – participants work in groups and pairs, view slides and video, use whiteboards, and talk to fellow delegates and the trainer, just like in a real training room. We just use Zoom instead!

Face-to-face

Excellent for relationship-building and very practical sessions, working face-to-face with your staff builds teams and buy-in, especially for those who are tech-nervous. We love getting into the physical training room and whilst it relies on participants being able to travel to and meet in a convenient place, its a great place to be creative and experiential.

Leadership Training Courses

Businesses need leaders. They need individuals who can unify people behind a vision and forge a path to get there. Some people are born with these skills, others develop them through learning and experience. One thing’s for certain though – we never reach our full leadership potential without proper guidance, practice and hard work. At Sterling Training, our leadership training courses will give you everything you need to be capable of influencing, motivating and inspiring people. Just promise to use your powers for good 😉.

Management Training Courses

Being a great manager means spinning a lot of plates. A LOT OF PLATES. Alongside the day-to-day responsibilities of our own job, we also need to manage our team, stakeholders, budgets, partners and suppliers. It’s no mean feat. To do this successfully, we need exceptional organisational and interpersonal skills, as well as knowledge on topics we may not have experience in, like HR or finance. Luckily, Sterling Training has management training courses covering all these bases. If you’re ready to take management skills to the next level, get in touch or book places on one of our Upcoming Courses.

What is the difference between leadership and management?

The terms leadership and management are often used interchangeably. It’s understandable considering leaders and managers can play very similar roles, however there are some distinct differences that are important to bear in mind. A manager takes responsibility for the organisation of people, processes or things. A leader influences, motivates and inspires people. One is functional and one is emotional. The two are not the same, nor are they mutually exclusive. You can be a great leader, you can be a great manager or you can be both.