Upcoming Courses
Performance Management Training
We share the secrets of how to make one of the most challenging areas of managing people, into one of the simplest and most rewarding. Managers can build motivated and effective teams through new skills in setting challenging but achievable goals, measuring performance and giving great feedback.
£295+VAT per person
Intermediate
Benefits
What they’ll be able to do after this course:
Master the Performance Cycle: Understand and implement the complete performance management cycle, creating systematic approaches that drive consistent team improvement and success
Set Inspiring Goals: Create challenging but achievable goals that motivate team members to stretch their capabilities while maintaining confidence and engagement
Write Effective SMART Objectives: Develop clear, measurable objectives that provide direction and focus, ensuring everyone understands exactly what success looks like
Establish Clear Standards: Define and communicate performance standards that set expectations and create accountability while supporting team member development
Measure Performance Fairly: Implement fair, objective performance measurement systems that recognise achievements and identify development opportunities consistently
Conduct Powerful 1:1s: Lead effective one-to-one meetings and performance development conversations that motivate, guide, and accelerate individual and team growth
What they will learn
Course content includes:
- The complete performance management cycle and its implementation
- Setting challenging goals that motivate rather than overwhelm
- SMART objectives setting: creating clarity and measurable outcomes
- Defining and communicating clear performance standards
- Fair and objective performance measurement techniques
- Conducting effective 1:1 meetings and performance development conversations
- Giving constructive feedback that drives improvement
- Managing underperformance with confidence and compassion
- Recognising and rewarding excellent performance
- Creating performance cultures that inspire continuous improvement
Course Details
- 3 weeks, 1 x 3-hour live online session a week
- Awaiting dates
- £295+VAT per person
Client Feedback
“Helen was amazing in her explanations and filled the course with real facts and stories that made the entire experience genuine and authentic.”
Denise Senneca, INFINITE
Learner
“Helen’s way of training was like talking with an old friend, she adapted every aspect of the training to our young team. Leadership has a lot to do with confidence and trust, and the material and way the workshops were led allowed us to use what we have learned with that in mind.”
Alexis Andreou, INFINITE
Learner
“Sterling Training delivered a fantastic course which helped to develop both your personal and management skills. As someone who was newly appointed in my role, this course helped to build my confidence and skills and going forward I will continue to use all the skills learnt throughout this course for the rest of my career.”
Ben Keyes, INFINITE
Learner
“The course was engaging, the content was well organised and tailored for our needs.”
Nikoloina Dimitrova, INFINITE
Learner
“It’s a fantastic course that will enhance my knowledge in leadership and HR.”
Nikoloina Dimitrova, INFINITE
Learner
“This course provided me with valuable knowledge on how to avoid hasty conclusions when working with the team. It taught me to reflect and pause, fostering a more assertive and considerate approach with colleagues and within the work environment.”
Denise Senneca, INFINITE
Learner
“I would highly recommend Sterling, Helen is brilliant and enthusiastic and demonstrates the traits of an effective trainer. She is thoughtful in her approach and tailors her training style so effortlessly to suit her audience.”
Sana Khan – Pentax
Learner
Reserve Spaces
Join Waitlist
Customised Training Enquiry
Live Online Training
Live online is ‘on-air’ training where real trainers work with remote delegates. It’s highly interactive – participants work in groups and pairs, view slides and video, use whiteboards, and talk to fellow delegates and the trainer, just like in a real training room. We just use Zoom instead!
Face-to-face
Excellent for relationship-building and very practical sessions, working face-to-face with your staff builds teams and buy-in, especially for those who are tech-nervous. We love getting into the physical training room and whilst it relies on participants being able to travel to and meet in a convenient place, its a great place to be creative and experiential.