Upcoming Courses
Communication Skills for Managers Training
Transform your managers’ effectiveness with communication skills that inspire, engage, and drive results. This intensive 4-session programme equips managers with the confidence and techniques to build stronger relationships, influence with impact, and create high-performing teams through powerful communication.
£425+VAT per person
Intermediate
Benefits
What they’ll be able to do after this course:
Master the Communication Process: Navigate communication breakdowns with confidence, identifying barriers and implementing proven strategies to ensure their message lands every time
Unlock Communication Styles: Discover their unique communication style and learn to adapt it strategically, creating deeper rapport and more productive conversations with every team member
Influence Through Adaptation: Transform leadership impact by flexing communication approach to connect authentically with different personality types and working styles
Communicate with Assertive Confidence: Build respect and drive results using the proven 3-step assertiveness technique, ensuring they’re heard without being aggressive
Elevate Listening and Questioning Skills: Become the manager people want to talk to by mastering active listening and strategic questioning techniques that unlock insights and build trust
What they will learn
Course content includes:
- The communication process and proven strategies for when it breaks down
- Building and maintaining trust as a foundation for all interactions
- Practical skills in voice, body language, and spatial awareness for maximum impact
- Understanding and leveraging personal impact in leadership situations
- The four communication styles: strengths, weaknesses, and how to work with each
- Advanced rapport-building techniques that create instant connection
- Adapting communication across generations
- Practical tools for adapting your style to influence
- The 3-step assertiveness technique for confident, respectful communication
- Communicating effectively in meetings
- Strategic questioning techniques and their specific applications
- Active listening skills that make people feel truly heard and valued
Course Details
- 4 weeks, 1 x 3-hour live online session a week
- 11/03/26 – 01/04/26
- 1.30pm – 4.30pm
- £425+VAT per person
Client Feedback
“The course has a lot of interesting content and really makes you consider how you approach everyday interactions.”
Daniel Jones – NAGRA KUDELSKI
Learner
“The course definitely makes you think about your existing communication skills and how to improve them.”
Peter Lewis – NAGRA KUDELSKI
Learner
“Very useful and worthwhile!”
John Holland – NAGRA KUDELSKI
Learner
“Great course, go in with an open mind even if, like me, you have had these sorts of courses before. Always something to learn!”
John Scott – Dexion
Learner
“It is a useful and lovely course which can improve your communication skills.”
Tong Zhu – NAGRA KUDELSKI
Learner
“It’s a very effective course regarding techniques to develop your communication skills. If you’re face to face with customers or new to a sales role it will help provide an insight in how to deal with different personalities and how you can change your approach depending on the situation.”
Jamal Kherry – Dexion
Learner
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Live Online Training
Live online is ‘on-air’ training where real trainers work with remote delegates. It’s highly interactive – participants work in groups and pairs, view slides and video, use whiteboards, and talk to fellow delegates and the trainer, just like in a real training room. We just use Zoom instead!
Face-to-face
Excellent for relationship-building and very practical sessions, working face-to-face with your staff builds teams and buy-in, especially for those who are tech-nervous. We love getting into the physical training room and whilst it relies on participants being able to travel to and meet in a convenient place, its a great place to be creative and experiential.