Upcoming Courses
Practical Management Training
Managing people effectively requires more than technical expertise alone. Today’s managers are expected to communicate clearly, motivate others, manage performance, solve problems, juggle competing priorities and deliver results in increasingly complex environments.
Practical Management Training equips participants with the confidence, skills and practical tools needed to manage people effectively and build high-performing teams. Through practical exercises, discussion and real-world scenarios, participants will develop their ability to communicate, delegate, manage performance and lead with confidence. Participants will also explore how AI and digital tools can support planning, communication, problem-solving and productivity while maintaining effective management, sound judgement and strong people-focused leadership.
£950+VAT per person
Intermediate
Common challenges
- Moving from colleague to manager and establishing credibility.
- Managing performance and accountability consistently.
- Delegating effectively without losing control.
- Balancing people management responsibilities with operational demands.
- Giving feedback and holding difficult conversations with confidence.
- Prioritising competing demands and managing workloads effectively.
- Understanding how AI can support management activities and decision-making without replacing human judgement and leadership.
We’ll help them to
- Communicate with greater confidence and influence.
- Adapt your management approach to different people, situations and challenges.
- Set clear objectives and improve individual and team performance.
- Deliver constructive feedback that supports development and growth.
- Prioritise workloads and manage time more effectively.
- Delegate confidently to develop individuals and strengthen teams.
- Build accountability, engagement and trust within your team.
- Explore how AI can support planning, communication, problem-solving and productivity while maintaining effective management and professional judgement.
The Sterling Way: Learner-centred training with real-world impact
All of our courses are designed around participation, not passive learning. Through activities, discussion, real-life scenarios and practical exercises, delegates build confidence by applying new skills during the course itself. During this course you will:
- Explore realistic management scenarios and workplace challenges.
- Practise practical management techniques that can be applied immediately.
- Develop confidence through discussion, reflection and real-world application.
- Build skills in communication, delegation, feedback and performance management.
- Share experiences and learn from other managers facing similar challenges.
- Explore practical ways AI and digital tools can support planning, communication, productivity and decision-making while recognising that leadership, motivation and team engagement remain fundamentally human skills.
Course Details
- 12 weeks, 1 x 3-hour live online session a week
- 04/11/2026 – 03/02/2027
- 1.30pm – 4.30pm
- £950+VAT per person
Client Feedback
“It doesn’t matter what your experience is. This is a course for new entrants as well as experienced managers.”
James Dunn – Park Hall Financial
Learner
“I loved how interactive the sessions were and how engaging and well-designed the materials felt. Most of all, I appreciated how practical the course was. I could take what I learned and apply it straight away at work (sometimes on the same day)!”
Larissa Ribeiro, Lewis School of English
Learner
“I would highly recommend the course to anyone looking to improve or learn new skills.”
Sarah Healey – Weymouth Town Council
Learner
“It does not just build in-work skills, but skills I would also use outside work when communicating and building other relationships.”
Max Clark – TGW
Learner
“Very eye opening and can help sculpt better people.”
Samuel Tarleton – TGW
Learner
Reserve a Place
We’ll hold places for 5 days whilst you get internal approvals sorted.
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Customised Training Enquiry
Live online
Sterling’s live online courses bring expert-led learning straight to your screen. Your staff join interactive, real-time sessions with experienced trainers, ask questions in the moment and collaborate with other professionals. It’s engaging, practical training that delivers immediate impact and keeps them connected, focused and ahead of the curve.
Face-to-face
Working face-to-face with your staff builds teams and buy-in. We love getting into the physical training room, where it’s a great place to be creative and experiential. This method is particularly useful when driving cultural change. We are the voice of your organisation, underpinning your aims and values and helping your teams to find practical ways to work more closely, communicate better and achieve your objectives.