Practical Management Training
Equip current and aspiring managers with the practical skills they need to manage teams with confidence and effectiveness. Delivered by experienced managers who understand real-world challenges, this comprehensive programme covers everything from communication and delegation to performance management and time mastery.
£950+VAT per person
Intermediate
Benefits
What they’ll be able to do after this course:
Communicate with Impact: Describe and apply the communication cycle, analyse barriers, and use active listening skills with effective questioning techniques
Influence Through Understanding: Identify behavioural and communication influences, adapting their approach to connect more effectively with team members
Assert with Confidence: Recall and demonstrate the 3-step assertiveness model for respectful yet powerful communication in challenging situations
Drive Performance Excellence: Define clear aims and objectives, set effective SMART goals, and establish standards that improve team performance
Give Feedback That Transforms: Identify and use 3 different impactful feedback methods, selecting the most appropriate approach for each situation and team member
Prioritise Like a Winner: List and apply multiple prioritising tools and time management techniques for maximum productivity and effectiveness
Delegate for Success: Understand delegation benefits and challenges, using proven tools to delegate more effectively and develop team capabilities
What they will learn
Course content includes:
- The key responsibilities and impact of effective managers
- Being a positive role model for team success
- Managing hybrid teams in today’s flexible work environment
- Communicating with confidence and clarity
- Advanced questioning skills and techniques
- Assertiveness techniques for difficult conversations
- Managing team performance with practical tools
- Giving constructive and motivational feedback
- Prioritising strategies for maximum impact
- Time management techniques that actually work
- Effective delegation methods and frameworks
- Building trust and accountability within teams

Course Details
- 12 weeks, 1 x 3-hour live online session a week
- 04/02/26 – 22/04/26
- 9:30am – 12:30pm
- £950+VAT per person

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Live Online Training
Live online is ‘on-air’ training where real trainers work with remote delegates. It’s highly interactive – participants work in groups and pairs, view slides and video, use whiteboards, and talk to fellow delegates and the trainer, just like in a real training room. We just use Zoom instead!
Face-to-face
Excellent for relationship-building and very practical sessions, working face-to-face with your staff builds teams and buy-in, especially for those who are tech-nervous. We love getting into the physical training room and whilst it relies on participants being able to travel to and meet in a convenient place, its a great place to be creative and experiential.