Upcoming Courses
Practical Management Training
Equip current and aspiring managers with the practical skills they need to manage teams with confidence and effectiveness. Delivered by experienced managers who understand real-world challenges, this comprehensive programme covers everything from communication and delegation to performance management and time mastery.
£950+VAT per person
Intermediate
Benefits
What they’ll be able to do after this course:
Communicate with Impact: Describe and apply the communication cycle, analyse barriers, and use active listening skills with effective questioning techniques
Influence Through Understanding: Identify behavioural and communication influences, adapting their approach to connect more effectively with team members
Assert with Confidence: Recall and demonstrate the 3-step assertiveness model for respectful yet powerful communication in challenging situations
Drive Performance Excellence: Define clear aims and objectives, set effective SMART goals, and establish standards that improve team performance
Give Feedback That Transforms: Identify and use 3 different impactful feedback methods, selecting the most appropriate approach for each situation and team member
Prioritise Like a Winner: List and apply multiple prioritising tools and time management techniques for maximum productivity and effectiveness
Delegate for Success: Understand delegation benefits and challenges, using proven tools to delegate more effectively and develop team capabilities
What they will learn
Course content includes:
- The key responsibilities and impact of effective managers
- Being a positive role model for team success
- Managing hybrid teams in today’s flexible work environment
- Communicating with confidence and clarity
- Advanced questioning skills and techniques
- Assertiveness techniques for difficult conversations
- Managing team performance with practical tools
- Giving constructive and motivational feedback
- Prioritising strategies for maximum impact
- Time management techniques that actually work
- Effective delegation methods and frameworks
- Building trust and accountability within teams
Course Details
- 12 weeks, 1 x 3-hour live online session a week
- 16/09/26 – 02/12/26
- 1.30pm – 4.30pm
- £950+VAT per person
Client Feedback
“It doesn’t matter what your experience is. This is a course for new entrants as well as experienced managers.”
James Dunn – Park Hall Financial
Learner
“I loved how interactive the sessions were and how engaging and well-designed the materials felt. Most of all, I appreciated how practical the course was. I could take what I learned and apply it straight away at work (sometimes on the same day)!”
Larissa Ribeiro, Lewis School of English
Learner
“I would highly recommend the course to anyone looking to improve or learn new skills.”
Sarah Healey – Weymouth Town Council
Learner
“It does not just build in-work skills, but skills I would also use outside work when communicating and building other relationships.”
Max Clark – TGW
Learner
“Very eye opening and can help sculpt better people.”
Samuel Tarleton – TGW
Learner
Reserve a Place
We’ll hold places for 5 days whilst you get internal approvals sorted.
Join Waitlist
Customised Training Enquiry
Live online
Sterling’s live online courses bring expert-led learning straight to your screen. Your staff join interactive, real-time sessions with experienced trainers, ask questions in the moment and collaborate with other professionals. It’s engaging, practical training that delivers immediate impact and keeps them connected, focused and ahead of the curve.
Face-to-face
Working face-to-face with your staff builds teams and buy-in. We love getting into the physical training room, where it’s a great place to be creative and experiential. This method is particularly useful when driving cultural change. We are the voice of your organisation, underpinning your aims and values and helping your teams to find practical ways to work more closely, communicate better and achieve your objectives.