Upcoming Courses
Cultural Awareness Training for Teams
Workforces are now truly global, with teams collaborating seamlessly across borders and time zones, but culture isn’t just about nationality. Someone’s individual culture can also include 15-20 different factors including age, gender, work and life experience as well as personality types and communication styles.
Building the intercultural competence of your staff with our highly practical, bespoke team building programmes will help them be a successful and effective part of the team. Plus it will help them to better understand and cater for the culture of your customers too! We will work with them to understand and appreciate the skills and abilities that different ages, nationalities, generations and life experiences bring, and transform diversity into your team’s greatest competitive advantage.
£ on application
Beginner
Benefits
What they’ll be able to do after this course:
Understand Team Diversity: Gain deep insights into their team’s unique mix of backgrounds, experiences, and perspectives, leveraging this knowledge to build stronger connections
Adapt Communication Styles: Recognise and adapt to different communication preferences across cultures, ages, and generations, ensuring every team member feels heard and valued
Develop Cultural Competency: Build advanced communicative competency specifically for multi-cultural team environments, navigating differences with skill and sensitivity
Leverage Cultural Intelligence: Understand and maximise their own cultural strengths while appreciating and utilising the diverse strengths others bring to the team
Embrace a Global Mindset: Think and act with global awareness, making decisions and building relationships that respect and celebrate cultural differences
Remove Team Barriers: Identify and break down cultural, generational, and communication barriers that prevent effective teamwork and collaboration
Experience Different Perspectives: Gain empathy and understanding through experiential learning, including sessions conducted in second languages to appreciate communication challenges
Optimise Team Dynamics: Create positive team dynamics that harness diversity as a source of creativity, innovation, and enhanced problem-solving
What they will learn
Course content includes:
- Understanding your team’s diverse backgrounds, experiences, and perspectives
- Communication styles across different cultures, ages, and generations
- Building communicative competency in multi-cultural team environments
- Cultural intelligence: identifying and leveraging individual and team strengths
- Developing a global mindset for inclusive leadership and teamwork
- Breaking down barriers that prevent effective multi-cultural collaboration
- Experiential learning activities, including sessions in second languages
- Understanding and optimising team dynamics in diverse environments
- Creating inclusive cultures that celebrate and utilise differences
- Practical tools for managing multi-generational and multi-cultural teams
Course Details
- Customised training
- Customised to you
- £ on application
Client Feedback
“I can already see it was better deployed than other previous trainings, thanks to the consistency between the training and business needs. The team still reflects strategically better than previously and communicates better and more often.”
Richard Roche – Pentax Medical
Managing Director
Commercial
“The team are very experienced and forward leaning. They are always prepared to go the extra mile to serve our students and get the best out of them. Our students frequently say TILT was one of the most useful aspects of their training programme.”
Maj Chris Hambly – British Army
Company Commander – Army Special Operations Branch
Commercial
“Emma and her team are my go-to for all our training needs. If they don’t have courses available, they will tailor a course to suit us. They challenge delegates to learn and practice the behaviours and skills they teach.”
Lydia Watson – Nagra Kudelski
Human Resources Business Partner
Commercial
“Sterling Training’s TILT course addresses an identified gap in the instructors training. There is no doubt that the training will enhance The Army’s international student’s experience which leads to better Defence Engagement”
Lt Col James Askew – British Army
SO1 International Defence Training (Army)
Commercial
“The Sterling team are always professional, alert to your challenges, and very supportive. Emma, Pip and the team are fabulous to work with, I would highly recommend all of the trainers we have worked with as well as project support staff. Thank you for making my professional life easier!”
Jackie Cooper – De Montford University
Programme Manager
Commercial
“Sterling Training have given excellent service, both in training delivery and customer satisfaction. They are always engaging, positive, enthusiastic and energised. They have impressed us with their service, showing real dedication to their work and meeting their clients expectations.”
Linda Matthews – SOCOTEC
Learning & Development Manager
Commercial
“International Defence Training (Army) has worked closely with Sterling Training for many years to deliver bespoke Training the International Learner and Trainee (TILT) courses. The team take time to understand the customer requirement, build relationships and adapt the course as necessary.”
Maj Peter White – British Army
Training International Learners and Trainees
Commercial
“Whatever the subject Sterling always guide all attendee’s through the subject with authority, calmness and fun – making everyone feel relaxed and open to learning.”
Nigel Bishop – tmgroup
Managed Services Manager
Commercial
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Live Online Training
Live online is ‘on-air’ training where real trainers work with remote delegates. It’s highly interactive – participants work in groups and pairs, view slides and video, use whiteboards, and talk to fellow delegates and the trainer, just like in a real training room. We just use Zoom instead!
Face-to-face
Excellent for relationship-building and very practical sessions, working face-to-face with your staff builds teams and buy-in, especially for those who are tech-nervous. We love getting into the physical training room and whilst it relies on participants being able to travel to and meet in a convenient place, its a great place to be creative and experiential.