{"id":15,"date":"2021-06-14T10:53:02","date_gmt":"2021-06-14T10:53:02","guid":{"rendered":"https:\/\/sterlingforbusiness.co.uk\/?page_id=15"},"modified":"2024-04-11T17:18:41","modified_gmt":"2024-04-11T16:18:41","slug":"customer-experience-and-sales-training-courses-uk","status":"publish","type":"page","link":"https:\/\/sterlingforbusiness.co.uk\/courses\/customer-experience-and-sales-training-courses-uk\/","title":{"rendered":"Customer Experience & Sales"},"content":{"rendered":"

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Customer Experience and Sales Training Courses<\/h1>\n

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Now, more than ever, organisations need to reflect a new business era.<\/h2>\n

Customers have changed fundamentally since the pandemic, making more informed choices about where they spend their money, based on integrity and ease of use.<\/p>\n

Focus your staff on how to increase sales and customer retention by treating customers as they want to be treated – like the individuals they are.<\/span><\/p>\n

Check out our customers’ current favourites below, click on Upcoming Courses or talk to us about a tailored programme.<\/p>\n

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Upcoming Courses<\/a>
<\/span>Meet the team<\/a><\/span><\/p>\n

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Customer Experience and Sales Training Courses<\/h2>\n

Here’s a flavour of our most recent bespoke courses and customer favourites:<\/p>\n

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Effective Communication Skills<\/h3>\n\t\t\t\t\t
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When teams and individuals communicate effectively, everything….works. Reduce barriers and increase trust and resilience by building staff confidence in face-to-face communication. Bespoke training aids recognition and understanding of the importance of non-verbals and how personal communication styles can help or hinder, and can be adapted.<\/p>\n