Spring Courses 2022

The Practical Manager

The practical secrets to being a great boss without the years of trial and error. Shortcut the tougher life lessons with this comprehensive, interactive and thought-provoking course.

Course details

Price: £750 + VAT per person
Duration: 12 weeks (12 x 3-hour sessions)
Start Date: 27 Apr 2022
Session Times: Wednesdays 09:00-12:00

What you’ll learn

  • The key responsibilities of the manager
  • Your impact on the business and its staff
  • Being a role model
  • The communication process
  • Communication and influence
  • Questioning skills
  • Assertive communication techniques
  • SMART objective setting
  • Performance management
  • Giving great feedback
  • Prioritising
  • Time management techniques
  • Delegating effectively
Sterling Training offer expert Live Online training courses.

Live Online

LIVE Online is ‘on-air’ training with real trainers working with remote delegates. It’s highly interactive – participants work in groups and pairs, view slides and video, use whiteboards, and talk to fellow delegates and the trainer, just like in a real training room. We just use Zoom instead! Check out our video…

Register your interest

Enquire below to receive our course details pack and instructions on how to book.

Buy 2 courses, get 1 free

Whether you’re booking for yourself or for your team, don’t miss out on this great offer. Check out our full range of spring courses here.

Still not sure?

We think our courses are amazing but don’t just take our word for it!

Here’s what our customers have to say about Sterling Training and The Practical Manager course:

Free communication styles assessment

Want to be a better communicator? Understanding your communication style and how it can be improved is fundamental to getting the best out of every interaction.

Ready to get started? Send us your details and we’ll email you the assessment.

Don’t just take our word for it


“The Sterling team are always engaging, positive, full of enthusiasm and energised. Our organisation is quite diverse and presents many challenges, but Sterling Training have done an excellent job in getting to know all about our people and the wide variety of roles, our business needs and our culture."

Linda Matthews, L&D Manager, SOCOTEC UK (client since 2019)


“It doesn’t matter if you’ve been a manager for 2 years or 20 years or indeed you’ve never managed, I guarantee you will learn something from this course that will empower you to become a far more effective and efficient manager."

Rob Dawkins, RACPD, 2021 delegate